Identifying repetitive tasks suitable for automation through careful process analysis

We assess workflows to determine which can be automated effectively and design bots that perform them reliably. This ensures long-term value, compliance and sustained growth.

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20+ Industries Served
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Process Discovery and Bot Design

Process Discovery and Bot Design

Document tasks and build reliable automation workflows with governance oversight

Our RPA engagements begin with process discovery sessions where analysts document workflows, exceptions and business rules across departments. Using tools like process mining, we identify high-volume, repetitive tasks that are suitable for automation. A prioritization matrix evaluates complexity, return on investment and compliance risk. We then design bots—attended or unattended—to execute these tasks, ensuring they align with governance policies. Metrics frameworks measure cycle time reduction, error rates and cost savings. Change management and stakeholder alignment lay the groundwork for successful adoption. Training programs prepare staff to collaborate with digital workers.

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Orchestration, Monitoring and Continuous Improvement

Schedule bots, manage credentials securely and track performance metrics

After deployment, orchestrators schedule bots, manage credentials securely and handle exceptions gracefully. We build dashboards that display throughput, cycle times and error rates, giving operators visibility into performance. Alerting systems notify teams when a bot fails or deviates from expected behaviour. Continuous improvement processes capture new automation opportunities, refine business rules and optimize bot logic. Governance boards review changes and ensure compliance with security and audit requirements. Training and documentation help employees leverage digital workers as a trusted part of the workforce. Metrics inform capacity planning. Regular audits verify controls.

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Orchestration, Monitoring and Continuous Improvement

GIGA Solutions

Explore Our Services

From strategy to execution explore a snapshot of the services driving business success.
MVP Development

Help you scope, prototype, and launch a minimal viable product quickly, validating your idea with real users and readying your next iterations for market.

· 4 min read
PWA Development

Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.

· 5 min read
Web Application Development

Deliver complex, secure web applications for internal and public users, utilizing modern frameworks, responsive design, and robust infrastructure to meet business requirements.

· 5 min read
ERP/CRM Consulting

Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.

· 5 min read
AI Agent Development

Develop task focused AI agents equipped with tools, human in the loop approvals, and audit logging, enabling autonomous operation while ensuring transparency and accountability.

· 5 min read
SaaS Development

Engineer scalable, multi tenant SaaS applications with subscription billing, authentication, analytics, and continuous integration, enabling rapid deployment and seamless, reliable user experiences.

· 5 min read
ChatGPT Integration Service

Iintegrate ChatGPT to provide conversational features, automating customer support, content creation, or internal tools with safety guardrails, insightful analytics, and continuous monitoring.

· 5 min read
Digital Transformation

Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.

· 5 min read
IoT App Development

Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.

· 5 min read
eCommerce Development

Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.

· 6 min read
Custom Software Development

Develop tailored software systems specifically designed to fit unique business workflows and scale with growth, ensuring flexibility and performance with ongoing support.

· 5 min read
Generative AI Integration

Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.

· 5 min read

Solutions by Industry

See how we bring tailored solutions to diverse industries across the globe.
Advertising & marketing

Offer branding, digital advertising, public relations, and content marketing tools and services to help businesses reach audiences, measure campaigns, and grow brands.

· 5 min read
Supply Chain, Logistics, and Transport

Build end to end logistics technology covering warehousing, distribution, fleet management, transportation optimization, increasing global transparency, operational efficiency, resilience, and real time visibility.

· 5 min read
Information technology

Support IT industry businesses with consulting, software, hardware, cloud infrastructure, cybersecurity, and digital transformation services to enhance operational efficiency and drive innovation.

· 4 min read
Dental

Provide dental industry software for clinic operations, scheduling, electronic records, billing, and patient engagement to improve oral healthcare experiences, operational efficiency, and profitability.

· 4 min read
Automotive

Deliver technology for automotive companies including vehicle sales platforms, EV charging networks, spare parts management, and connected services to enhance operations and experiences.

· 5 min read
eCommerce

Serve eCommerce businesses by delivering digital commerce solutions, headless storefronts, subscription models, and analytics to optimize customer journeys and drive sales growth.

· 5 min read
Agri-tech

Empower agriculture with smart farming technologies, IoT sensors, data analytics, and supply chain visibility tools to optimize yields, resource usage, and logistics.

· 4 min read
Healthcare

Offer HIPAA and PHIPA compliant healthcare solutions including scheduling, patient portals, electronic records, and analytics to improve outcomes, efficiency, and patient experiences.

· 5 min read
Sports

Build solutions for sports organizations focusing on fan engagement, ticketing platforms, performance analytics, and digital experiences that enrich events and improve operations.

· 5 min read
Beauty

Support beauty businesses with booking, inventory, eCommerce, and personalized marketing tools to elevate customer experiences, manage operations efficiently, and build client loyalty.

· 5 min read
Franchises

Support franchise businesses with centralized management systems, multi branch operations, marketing automation, analytics, and growth strategies to maintain brand consistency and scale.

· 4 min read
Insurance

Develop technology for insurance providers covering policy management, claims processing, fraud detection, underwriting workflows, and customer portals to streamline operations and mitigate risk.

· 6 min read
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