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Process Discovery and Bot Design
Document tasks and build reliable automation workflows with governance oversightOur RPA engagements begin with process discovery sessions where analysts document workflows, exceptions and business rules across departments. Using tools like process mining, we identify high-volume, repetitive tasks that are suitable for automation. A prioritization matrix evaluates complexity, return on investment and compliance risk. We then design bots—attended or unattended—to execute these tasks, ensuring they align with governance policies. Metrics frameworks measure cycle time reduction, error rates and cost savings. Change management and stakeholder alignment lay the groundwork for successful adoption. Training programs prepare staff to collaborate with digital workers.
Start Robotics Process Automation Now!Orchestration, Monitoring and Continuous Improvement
Schedule bots, manage credentials securely and track performance metricsAfter deployment, orchestrators schedule bots, manage credentials securely and handle exceptions gracefully. We build dashboards that display throughput, cycle times and error rates, giving operators visibility into performance. Alerting systems notify teams when a bot fails or deviates from expected behaviour. Continuous improvement processes capture new automation opportunities, refine business rules and optimize bot logic. Governance boards review changes and ensure compliance with security and audit requirements. Training and documentation help employees leverage digital workers as a trusted part of the workforce. Metrics inform capacity planning. Regular audits verify controls.
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GIGA Solutions
Explore Our Services
From strategy to execution explore a snapshot of the services driving business success.
Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.
Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.
Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.
Deliver complex, secure web applications for internal and public users, utilizing modern frameworks, responsive design, and robust infrastructure to meet business requirements.
Develop task focused AI agents equipped with tools, human in the loop approvals, and audit logging, enabling autonomous operation while ensuring transparency and accountability.
Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.
Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.
Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.
Create robust software solutions across web, mobile, and desktop platforms, covering planning, design, coding, testing, deployment, and support to deliver secure, scalable systems.
Iintegrate ChatGPT to provide conversational features, automating customer support, content creation, or internal tools with safety guardrails, insightful analytics, and continuous monitoring.
Design, build, and manage REST or GraphQL APIs that power your apps and integrations, ensuring consistency, security, scalability, and clear documentation for developers.
Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.
Solutions by Industry
See how we bring tailored solutions to diverse industries across the globe.
Provide software for heating, ventilation, and air conditioning businesses covering scheduling, dispatch, inventory, maintenance tracking, customer engagement, predictive maintenance, and service optimization.
Serve eCommerce businesses by delivering digital commerce solutions, headless storefronts, subscription models, and analytics to optimize customer journeys and drive sales growth.
Offer platforms for media companies including broadcasting, publishing, digital content distribution, audience analytics, monetization tools, and actionable insights to grow and engage audiences.
Build systems for contractors and subcontractors to manage bids, scheduling, task allocation, materials, compliance, project oversight, collaboration, improving coordination and operational efficiency.
Support beauty businesses with booking, inventory, eCommerce, and personalized marketing tools to elevate customer experiences, manage operations efficiently, and build client loyalty.
Support IT industry businesses with consulting, software, hardware, cloud infrastructure, cybersecurity, and digital transformation services to enhance operational efficiency and drive innovation.
Build retail technology covering store management, fashion or FMCG inventory, point of sale systems, and omnichannel integrations to improve operations and customer satisfaction.
Provide real estate technology such as property listing platforms, document automation, customer relationship management, and analytics to optimize transactions and property management.
Build solutions for sports organizations focusing on fan engagement, ticketing platforms, performance analytics, and digital experiences that enrich events and improve operations.
Provide outsourcing, business process outsourcing, and support services technology solutions to enhance productivity, automation, cost efficiency, and insightful analytics for service providers.
Support consumer product companies with eCommerce, logistics, marketing, and customer service technologies to enhance brand visibility, deliver superior, delightful experiences, and deepen loyalty.
Develop platforms for arts, entertainment, and music industries including ticketing, streaming, digital galleries, community engagement, immersive, interactive creative experiences, and global audiences.
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