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Process Discovery and Bot Design
Document tasks and build reliable automation workflows with governance oversightOur RPA engagements begin with process discovery sessions where analysts document workflows, exceptions and business rules across departments. Using tools like process mining, we identify high-volume, repetitive tasks that are suitable for automation. A prioritization matrix evaluates complexity, return on investment and compliance risk. We then design bots—attended or unattended—to execute these tasks, ensuring they align with governance policies. Metrics frameworks measure cycle time reduction, error rates and cost savings. Change management and stakeholder alignment lay the groundwork for successful adoption. Training programs prepare staff to collaborate with digital workers.
Start Robotics Process Automation Now!Orchestration, Monitoring and Continuous Improvement
Schedule bots, manage credentials securely and track performance metricsAfter deployment, orchestrators schedule bots, manage credentials securely and handle exceptions gracefully. We build dashboards that display throughput, cycle times and error rates, giving operators visibility into performance. Alerting systems notify teams when a bot fails or deviates from expected behaviour. Continuous improvement processes capture new automation opportunities, refine business rules and optimize bot logic. Governance boards review changes and ensure compliance with security and audit requirements. Training and documentation help employees leverage digital workers as a trusted part of the workforce. Metrics inform capacity planning. Regular audits verify controls.
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GIGA Solutions
Explore Our Services
From strategy to execution explore a snapshot of the services driving business success.
Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.
Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.
Develop tailored software systems specifically designed to fit unique business workflows and scale with growth, ensuring flexibility and performance with ongoing support.
Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.
Connect disparate applications, ERPs, CRMs, and third party tools, facilitating seamless data flow, automation, and interoperability without compromising security or system performance.
Iintegrate ChatGPT to provide conversational features, automating customer support, content creation, or internal tools with safety guardrails, insightful analytics, and continuous monitoring.
Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.
Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.
Help you scope, prototype, and launch a minimal viable product quickly, validating your idea with real users and readying your next iterations for market.
Deliver complex, secure web applications for internal and public users, utilizing modern frameworks, responsive design, and robust infrastructure to meet business requirements.
Build native and cross platform mobile applications with intuitive interfaces, performance optimization, and automated CI/CD pipelines to accelerate releases and maintain quality.
Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.
Solutions by Industry
See how we bring tailored solutions to diverse industries across the globe.
Build technology for utilities managing water, electricity, and waste, covering metering, billing, infrastructure monitoring, and customer engagement to improve reliability and transparency.
Provide dental industry software for clinic operations, scheduling, electronic records, billing, and patient engagement to improve oral healthcare experiences, operational efficiency, and profitability.
Serve eCommerce businesses by delivering digital commerce solutions, headless storefronts, subscription models, and analytics to optimize customer journeys and drive sales growth.
Deliver technology for automotive companies including vehicle sales platforms, EV charging networks, spare parts management, and connected services to enhance operations and experiences.
Support manufacturing with digital solutions for production management, machinery monitoring, automation, supply chain, and analytics to improve efficiency, product quality, and sustainability.
Provide real estate technology such as property listing platforms, document automation, customer relationship management, and analytics to optimize transactions and property management.
Provide outsourcing, business process outsourcing, and support services technology solutions to enhance productivity, automation, cost efficiency, and insightful analytics for service providers.
Develop solutions for construction firms including project management, workforce coordination, estimation, procurement, and communication tools to deliver projects on time and budget.
Build digital tools for home services providers covering booking, dispatch, job management, invoicing, and customer communications to streamline operations and customer satisfaction.
Build solutions for sports organizations focusing on fan engagement, ticketing platforms, performance analytics, and digital experiences that enrich events and improve operations.
Provide solutions for food and beverage businesses including POS systems, inventory management, delivery integration, and multi-branch operations to streamline service and profitability.
Build solutions for medical providers including clinics, laboratories, equipment vendors, and service networks, covering operations, scheduling, records, diagnostics technologies, and patient engagement.
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