Crafting omnichannel commerce solutions that reduce friction and maximize conversions

We map customer journeys across web, mobile, social and stores to deliver seamless shopping experiences that build loyalty. This ensures long-term value, compliance and sustained growth.

150+ Projects Delivered
20+ Industries Served
99.9% Uptime & SLO

Giga|Software|Solutions

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Customer Journey and Unified Commerce

Customer Journey and Unified Commerce

Design omnichannel shopping experiences with unified order and inventory management

In the eCommerce industry we design omnichannel customer journeys that unify online, mobile and in‑store experiences with a single view of inventory and orders. Personalized search, recommendations and loyalty programs are powered by customer data platforms and AI models, keeping shoppers engaged. Headless commerce architectures and modular APIs let you experiment with new channels and touchpoints quickly. Integration with ERP, CRM and warehouse systems ensures operational efficiency and accuracy. Security, privacy and scalability are foundational, supporting seamless global shopping. Real-time analytics provide insights into conversion and customer behaviour.

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Incremental Upgrades and Loyalty Features

Roll out features with KPIs, analytics and secure payment options

We deliver improvements incrementally and test new features such as loyalty tiers, wish lists and cross-sell campaigns through A/B experiments. Key performance indicators like conversion rate, average order value and lifetime value guide prioritization. Multi-currency and localization support open new markets. Payment and fraud modules comply with PCI and PSD2 regulations while offering a variety of local options, including digital wallets. Headless APIs future-proof the platform for emerging channels like marketplaces and social commerce. Runbooks and training ensure operational excellence. Dashboards visualize metrics for stakeholders. Pilot programs de-risk expansion.

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Incremental Upgrades and Loyalty Features

GIGA Solutions

Explore Our Services

From strategy to execution explore a snapshot of the services driving business success.
SaaS Development

Engineer scalable, multi tenant SaaS applications with subscription billing, authentication, analytics, and continuous integration, enabling rapid deployment and seamless, reliable user experiences.

· 5 min read
eCommerce Development

Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.

· 5 min read
Spherical Robot

Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.

· 5 min read
Robotics Process Automation

Create robotic process automation solutions that assist human operators by automating repetitive tasks and enabling human centric collaboration across complex, diverse workflows.

· 6 min read
Data Science & Analysis

Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.

· 4 min read
Software API Development

Design, build, and manage REST or GraphQL APIs that power your apps and integrations, ensuring consistency, security, scalability, and clear documentation for developers.

· 5 min read
Generative AI Integration

Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.

· 5 min read
Software Development

Create robust software solutions across web, mobile, and desktop platforms, covering planning, design, coding, testing, deployment, and support to deliver secure, scalable systems.

· 5 min read
ERP/CRM Consulting

Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.

· 4 min read
Custom Software Development

Develop tailored software systems specifically designed to fit unique business workflows and scale with growth, ensuring flexibility and performance with ongoing support.

· 4 min read
AI Agent Development

Develop task focused AI agents equipped with tools, human in the loop approvals, and audit logging, enabling autonomous operation while ensuring transparency and accountability.

· 5 min read
ChatGPT Integration Service

Iintegrate ChatGPT to provide conversational features, automating customer support, content creation, or internal tools with safety guardrails, insightful analytics, and continuous monitoring.

· 5 min read

Solutions by Industry

See how we bring tailored solutions to diverse industries across the globe.
Medical

Build solutions for medical providers including clinics, laboratories, equipment vendors, and service networks, covering operations, scheduling, records, diagnostics technologies, and patient engagement.

· 5 min read
Fitness

Offer fitness industry solutions including gym management software, personalized training apps, membership billing, and wellness tracking to engage clients and grow revenue.

· 5 min read
Sports

Build solutions for sports organizations focusing on fan engagement, ticketing platforms, performance analytics, and digital experiences that enrich events and improve operations.

· 4 min read
Construction

Develop solutions for construction firms including project management, workforce coordination, estimation, procurement, and communication tools to deliver projects on time and budget.

· 5 min read
Home Services

Build digital tools for home services providers covering booking, dispatch, job management, invoicing, and customer communications to streamline operations and customer satisfaction.

· 5 min read
Food and Beverages

Provide solutions for food and beverage businesses including POS systems, inventory management, delivery integration, and multi-branch operations to streamline service and profitability.

· 5 min read
Gaming

Design solutions for gaming and interactive media such as game platforms, sports analytics, streaming, and community features that enhance player engagement and monetization.

· 5 min read
Healthcare

Offer HIPAA and PHIPA compliant healthcare solutions including scheduling, patient portals, electronic records, and analytics to improve outcomes, efficiency, and patient experiences.

· 5 min read
Dental

Provide dental industry software for clinic operations, scheduling, electronic records, billing, and patient engagement to improve oral healthcare experiences, operational efficiency, and profitability.

· 5 min read
Franchises

Support franchise businesses with centralized management systems, multi branch operations, marketing automation, analytics, and growth strategies to maintain brand consistency and scale.

· 5 min read
HVAC

Provide software for heating, ventilation, and air conditioning businesses covering scheduling, dispatch, inventory, maintenance tracking, customer engagement, predictive maintenance, and service optimization.

· 5 min read
Real Estate

Provide real estate technology such as property listing platforms, document automation, customer relationship management, and analytics to optimize transactions and property management.

· 5 min read
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Frequently asked Questions

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How does your solution specifically apply to the eCommerce industry?
What unique challenges in the eCommerce space do you address?
Can you provide examples of eCommerce organizations you've helped?
In what ways do your solutions improve efficiency and profitability in eCommerce?
What integrations with eCommerce-specific systems and tools do you offer?
Which compliance standards and regulations for eCommerce do you support?
How long does it take to realize results in eCommerce after implementation?
How scalable and future-proof are your eCommerce solutions?
Do you offer training and support tailored to eCommerce teams?
What is the first step to begin working with your eCommerce-focused solutions?
How do your solutions support emerging trends in the eCommerce sector?
What sets your eCommerce offerings apart from general-purpose software?
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