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Deploying conversational AI tailored to your domain and brand voice

We customize language models with proprietary data and guidelines to reflect your style, terminology and customer persona. This ensures long-term value, compliance and sustained growth.

150+ Projects Delivered
20+ Industries Served
99.9% Uptime & SLO

Giga|Software|Solutions

Trusted by 100+ Clients —

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Domain-Aligned Conversational AI Platforms

Domain-Aligned Conversational AI Platforms

Inject domain context, style guides and fallback flows for natural interactions

We deploy ChatGPT-powered conversational interfaces customized to your domain by fine-tuning models on your terminology and knowledge base. Context injection ensures the bot can retrieve and reference up-to-date facts and policies when answering questions. We craft personas and style guides so the assistant speaks in your brand voice and adheres to communication guidelines. Multi-language capabilities and tone adjustments accommodate diverse audiences. Fallback flows gracefully handle unsupported queries, while guardrails and content filters prevent harmful or non-compliant responses. Accessibility considerations include response length, clarity and reading level. Continuous iteration refines the experience.

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Quality Monitoring and Feedback Loops

Measure conversations, annotate data and refine prompts safely and accurately

After launch, we measure quality through structured conversation logs, annotation workflows and quantitative metrics like helpfulness, containment and hallucination rates. Human reviewers label a sample of interactions to assess accuracy, tone and compliance. Dashboards visualize trends in sentiment, topic coverage and escalation rates. Feedback loops allow subject matter experts to add corrections and refine prompts. Privacy audits and role-based access controls protect sensitive user data. Regular updates and governance meetings ensure the conversational agent evolves alongside your products, policies and customer expectations. Evaluation frameworks benchmark performance. Continuous learning improves responses.

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Quality Monitoring and Feedback Loops

GIGA Solutions

Explore Our Services

From strategy to execution explore a snapshot of the services driving business success.
Digital Transformation

Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.

· 5 min read
Spherical Robot

Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.

· 5 min read
IoT App Development

Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.

· 6 min read
Data Science & Analysis

Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.

· 5 min read
Robotics Process Automation

Create robotic process automation solutions that assist human operators by automating repetitive tasks and enabling human centric collaboration across complex, diverse workflows.

· 5 min read
Web Application Development

Deliver complex, secure web applications for internal and public users, utilizing modern frameworks, responsive design, and robust infrastructure to meet business requirements.

· 6 min read
SaaS Development

Engineer scalable, multi tenant SaaS applications with subscription billing, authentication, analytics, and continuous integration, enabling rapid deployment and seamless, reliable user experiences.

· 5 min read
ERP/CRM Consulting

Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.

· 5 min read
MVP Development

Help you scope, prototype, and launch a minimal viable product quickly, validating your idea with real users and readying your next iterations for market.

· 5 min read
Software Development

Create robust software solutions across web, mobile, and desktop platforms, covering planning, design, coding, testing, deployment, and support to deliver secure, scalable systems.

· 6 min read
Mobile App Development

Build native and cross platform mobile applications with intuitive interfaces, performance optimization, and automated CI/CD pipelines to accelerate releases and maintain quality.

· 6 min read
PWA Development

Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.

· 5 min read

Solutions by Industry

See how we bring tailored solutions to diverse industries across the globe.
Real Estate

Provide real estate technology such as property listing platforms, document automation, customer relationship management, and analytics to optimize transactions and property management.

· 6 min read
Manufacturing

Support manufacturing with digital solutions for production management, machinery monitoring, automation, supply chain, and analytics to improve efficiency, product quality, and sustainability.

· 5 min read
Automotive

Deliver technology for automotive companies including vehicle sales platforms, EV charging networks, spare parts management, and connected services to enhance operations and experiences.

· 5 min read
Finance and Banking

Deliver financial technology covering payments, identity verification (KYC), risk management, compliance, and secure data workflows to modernize banking and financial services with innovation.

· 5 min read
Fitness

Offer fitness industry solutions including gym management software, personalized training apps, membership billing, and wellness tracking to engage clients and grow revenue.

· 5 min read
Gaming

Design solutions for gaming and interactive media such as game platforms, sports analytics, streaming, and community features that enhance player engagement and monetization.

· 6 min read
Advertising & marketing

Offer branding, digital advertising, public relations, and content marketing tools and services to help businesses reach audiences, measure campaigns, and grow brands.

· 5 min read
Healthcare

Offer HIPAA and PHIPA compliant healthcare solutions including scheduling, patient portals, electronic records, and analytics to improve outcomes, efficiency, and patient experiences.

· 4 min read
eCommerce

Serve eCommerce businesses by delivering digital commerce solutions, headless storefronts, subscription models, and analytics to optimize customer journeys and drive sales growth.

· 4 min read
Sports

Build solutions for sports organizations focusing on fan engagement, ticketing platforms, performance analytics, and digital experiences that enrich events and improve operations.

· 5 min read
Franchises

Support franchise businesses with centralized management systems, multi branch operations, marketing automation, analytics, and growth strategies to maintain brand consistency and scale.

· 6 min read
Supply Chain, Logistics, and Transport

Build end to end logistics technology covering warehousing, distribution, fleet management, transportation optimization, increasing global transparency, operational efficiency, resilience, and real time visibility.

· 5 min read
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