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Deploying conversational AI tailored to your domain and brand voice

We customize language models with proprietary data and guidelines to reflect your style, terminology and customer persona. This ensures long-term value, compliance and sustained growth.

150+ Projects Delivered
20+ Industries Served
99.9% Uptime & SLO

Giga|Software|Solutions

Trusted by 100+ Clients —

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Domain-Aligned Conversational AI Platforms

Domain-Aligned Conversational AI Platforms

Inject domain context, style guides and fallback flows for natural interactions

We deploy ChatGPT-powered conversational interfaces customized to your domain by fine-tuning models on your terminology and knowledge base. Context injection ensures the bot can retrieve and reference up-to-date facts and policies when answering questions. We craft personas and style guides so the assistant speaks in your brand voice and adheres to communication guidelines. Multi-language capabilities and tone adjustments accommodate diverse audiences. Fallback flows gracefully handle unsupported queries, while guardrails and content filters prevent harmful or non-compliant responses. Accessibility considerations include response length, clarity and reading level. Continuous iteration refines the experience.

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Quality Monitoring and Feedback Loops

Measure conversations, annotate data and refine prompts safely and accurately

After launch, we measure quality through structured conversation logs, annotation workflows and quantitative metrics like helpfulness, containment and hallucination rates. Human reviewers label a sample of interactions to assess accuracy, tone and compliance. Dashboards visualize trends in sentiment, topic coverage and escalation rates. Feedback loops allow subject matter experts to add corrections and refine prompts. Privacy audits and role-based access controls protect sensitive user data. Regular updates and governance meetings ensure the conversational agent evolves alongside your products, policies and customer expectations. Evaluation frameworks benchmark performance. Continuous learning improves responses.

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Quality Monitoring and Feedback Loops

GIGA Solutions

Explore Our Services

From strategy to execution explore a snapshot of the services driving business success.
PWA Development

Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.

· 5 min read
Software Development

Create robust software solutions across web, mobile, and desktop platforms, covering planning, design, coding, testing, deployment, and support to deliver secure, scalable systems.

· 5 min read
MVP Development

Help you scope, prototype, and launch a minimal viable product quickly, validating your idea with real users and readying your next iterations for market.

· 5 min read
ERP/CRM Consulting

Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.

· 5 min read
SaaS Development

Engineer scalable, multi tenant SaaS applications with subscription billing, authentication, analytics, and continuous integration, enabling rapid deployment and seamless, reliable user experiences.

· 5 min read
Software Integration Services

Connect disparate applications, ERPs, CRMs, and third party tools, facilitating seamless data flow, automation, and interoperability without compromising security or system performance.

· 6 min read
Generative AI Integration

Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.

· 6 min read
IoT App Development

Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.

· 5 min read
Digital Transformation

Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.

· 5 min read
Spherical Robot

Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.

· 4 min read
Custom Software Development

Develop tailored software systems specifically designed to fit unique business workflows and scale with growth, ensuring flexibility and performance with ongoing support.

· 5 min read
eCommerce Development

Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.

· 4 min read

Solutions by Industry

See how we bring tailored solutions to diverse industries across the globe.
Finance and Banking

Deliver financial technology covering payments, identity verification (KYC), risk management, compliance, and secure data workflows to modernize banking and financial services with innovation.

· 5 min read
Fitness

Offer fitness industry solutions including gym management software, personalized training apps, membership billing, and wellness tracking to engage clients and grow revenue.

· 5 min read
Real Estate

Provide real estate technology such as property listing platforms, document automation, customer relationship management, and analytics to optimize transactions and property management.

· 5 min read
Food and Beverages

Provide solutions for food and beverage businesses including POS systems, inventory management, delivery integration, and multi-branch operations to streamline service and profitability.

· 5 min read
Consumer products & services

Support consumer product companies with eCommerce, logistics, marketing, and customer service technologies to enhance brand visibility, deliver superior, delightful experiences, and deepen loyalty.

· 5 min read
Dental

Provide dental industry software for clinic operations, scheduling, electronic records, billing, and patient engagement to improve oral healthcare experiences, operational efficiency, and profitability.

· 6 min read
Automotive

Deliver technology for automotive companies including vehicle sales platforms, EV charging networks, spare parts management, and connected services to enhance operations and experiences.

· 5 min read
Agri-tech

Empower agriculture with smart farming technologies, IoT sensors, data analytics, and supply chain visibility tools to optimize yields, resource usage, and logistics.

· 5 min read
Beauty

Support beauty businesses with booking, inventory, eCommerce, and personalized marketing tools to elevate customer experiences, manage operations efficiently, and build client loyalty.

· 4 min read
Arts, entertainment & music

Develop platforms for arts, entertainment, and music industries including ticketing, streaming, digital galleries, community engagement, immersive, interactive creative experiences, and global audiences.

· 6 min read
Manufacturing

Support manufacturing with digital solutions for production management, machinery monitoring, automation, supply chain, and analytics to improve efficiency, product quality, and sustainability.

· 5 min read
Business services

Provide outsourcing, business process outsourcing, and support services technology solutions to enhance productivity, automation, cost efficiency, and insightful analytics for service providers.

· 5 min read
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What does your ChatGPT Integration Service service include and how can it help my business?
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Do you provide ongoing support and maintenance after a ChatGPT Integration Service solution is deployed?
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