5 Business Processes Vancouver Companies Are Automating with AI Agents in 2026
Lead qualification, document extraction, customer support triage, sales outreach, and back-office reconciliation. Real examples and real numbers.
1. Lead qualification
Inbound forms used to land in a shared inbox where sales would manually score and route. We replace this with a single agent that reads the form, scores against a rubric, looks up the company, and routes to the right person - all in under 3 seconds.
2. Document extraction
Invoices, RFPs, insurance certificates, work orders. An agent that reads any PDF, pulls the structured fields, validates against your rules, and posts the result into your existing system.
3. Customer support triage
The agent reads every inbound ticket, classifies it, suggests an answer from your knowledge base, and either replies directly or escalates with a draft.
4. Sales outreach follow-up
An agent that watches your CRM, drafts a follow-up message based on the last interaction, and only sends after you approve.
5. Back-office reconciliation
Daily 3-way matches between bank, payments processor, and your ERP - with a flagged exception report instead of a 4-hour spreadsheet shuffle.
Each of these starts around CA$15K and pays for itself in under a year for any team with 5+ people doing the work.